Practice Team

Practice Management

Jennie Dock - Practice Manager
Jennie works full time and has responsibility for the strategic direction of the practice.

Jen Farmer - Operational Manager
Jen has responsibility for the day to day running of the practice, including management of the finance for the practice.

Administration

Prescription Technician Team

Our Prescription Technician team (Andrea and Claire) work alongside our Clinical Pharmacists and GPs to manage safe prescribing. They can help patients with Batch prescribing, lining up medications, and changing medications on the advice of Secondary Care.

Scanning and Data Input Team

Our Data Input Clerks scan in all clinical correspondence into the patient's computer record. The hospital details are then added to the computer to provide the doctors and nurses with up to date details of any hospital treatment, drugs or follow up appointments.

IT Team

Our IT team (Helen and Beth) support Practice staff with IT, and facilitate access to online services and online medical records for patients.

Reception

Lydia Taylor
Reception Manager - ensures the smooth running of Reception.

Leah Grandison
Co-ordinator - ensures the smooth running of the appointment and eConsult system.

Our team of receptionists are here to help you and will greet you in a friendly, welcoming manner.

Secretaries

The secretaries manage the referral process. They also facilitate copies of notes, private medicals and insurance reports.

Jennie Dock Practice Manager

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CONTACT DETAILS

Hedge End Medical Centre
24-28 Lower Northam Road
Hedge End
Southampton
Hampshire
SO30 4FQ

Appointments: 01489 786 201
Enquiries: 01489 785 722

PATIENT ACCESS

All you need to know about Patient Access and the services it provides you and your family 24/7/365

FRIENDS & FAMILY TEST

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Green Impact for Health

This practice is delighted to be signed up to the Green Impact for Health Toolkit and is actively taking steps to reduce our carbon footprint. The climate emergency is also a health emergency, and health care in the UK contributes 5.4% of the UK's carbon emissions. We need to enhance the health of our current population without compromising the health of future generations, and this means operating within the sustainable boundaries of the planet. Fortunately most of the solutions for the planet also make our health better - for example eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking, reducing pollution etc all enhance our health and reduce our need for medications, with further benefits to the NHS, your health and the carbon footprint of healthcare. Take a look at www.greenerpractice.co.uk to learn more about this.

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