Hedge End Medical Centre

The Practice Staff

PRACTICE MANAGER

Mrs Lynda Langford MSc DMS
Lynda works full time and oversees the smooth running of the Medical Centre. If you have any queries or enquiries, please do not hesitate to contact her. She is here to help you.

PRACTICE NURSES

Sister Gwen Castle RGN	Gwen specialises in Asthma & COPD
Sister Carolyn Ellery RGN	Carolyn specialises in Coronary Heart Disease (this includes heart attack, angina, heart failure and stroke patients)
Sister Jayne Hanson RGN	Jayne specialises in Diabetes & Smoke Stop & Travel advice.
Sister Sue White RGN	Sue specialises in Triage & Coronary Heart Disease
Sister Sue Cledwyn RGN	Sue specialises in Diabetes
Sister Tracy Steele RGN	Tracy is the practice lead in infection control
Sister Sarah Madgwick RGN	Specialises in COPD and Asthma

HEALTH CARE ASSISTANTS

Pauline Swain	Performs Phlebotomy (takes blood) and takes blood pressures and fits the 24 hour blood pressure monitor.
Amanda Charles	Phlebotomy, blood pressures, ECGs.

Our blood taking service is for adult patients who are unable to travel to hospital. As this is a limited service, we ask our more able patients to use the hospital service to ensure that our appointments are used appropriately.

RECEPTION TEAM

Gary Walshe, Patient Services Manager

Our team of 6 receptionists are here to help you and will greet you in a friendly, welcoming manner.

SECRETARIES

The secretaries type all referral letters. If you do not receive your hospital appointment within four weeks, please let us know and we will look into this.

IT FACILITATOR

Miss Trudi Catchpole
Trudi ensures that our computer system is up to date and working. She also searches the system to identify patients due for recall.

SCANNING AND DATA INPUT TEAM

Our Data Input Clerks scan in all clinical correspondence into the patient's computer record. The hospital details are then added to the computer to provide the Doctors and Nurses with up to date details of any hospital treatment, drugs or follow up appointments.