Quality Achievements

 

QUALITY AND OUTCOMES FRAMEWORK

For the year ending March 2009 we achieved 970.44 points out of 1000  

For the year ending March 2010 we achieved 928.68 points out of 1000

The Department of Health organised a survey asking patients about access.   Patients were asked if they could book more than 2 days ahead.  122 patients responded, 98 said yes they could book more than two days ahead and 24 said no they could not book more than 24 days ahead.

We have always allowed patients to book four weeks in advance.

Patients were also asked if they could book an appointment within 48 hours.  108 patients responded, 83 said yes and 25 said no.   We are continually striving to achieve 48 hour access. 

Unfortunately because of this survey our QOF points were less this year.

Hedge End Medical Centre
The Practice
The Doctors
The Practice Staff
Attached Staff
Services Available
General Information
Appointments
Useful Resources
Repeat Prescriptions
Quality Achievements
Training Practice
Publication Scheme
Health Information
Job Opportunities


HEDGE END
MEDICAL CENTRE


24-28 Lower Northam Road
Hedge End
Southampton
SO30 4FQ

Enquiries:
01489 785722

Appointments:
01489 786201

Fax:
01489 799414



The Practice The Doctors The Practice Staff Attached Staff Services Available General Information Home Visits & Emergencies
Appointments
Publication Scheme Useful Resources Repeat Prescriptions Quality Achievements Training Practice Job Opportunities

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